1. Introduction

Skewix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

Email address
Name (optional)
Company name (optional)

2.2 Marketing Data

When you connect advertising platforms, we collect:

Campaign performance metrics (spend, impressions, clicks, conversions)
Platform connection tokens (encrypted)
Reconciliation configuration settings

2.3 Usage Data

We automatically collect:

IP address (anonymized)
Browser type and version
Pages visited and time spent
Referral source

3. How We Use Your Information

To provide and maintain our services
To process and analyze your marketing data for reconciliation purposes
To send you reconciliation reports and alerts (as configured)
To improve our AI models and detection accuracy
To communicate with you about your account and service updates

4. Data Security

We implement industry-standard security measures:

All data encrypted at rest and in transit (TLS 1.3)
Platform tokens encrypted with AES-256
Regular security audits and penetration testing
SOC 2 Type II compliance

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion:

Marketing data is permanently deleted within 30 days
Account information is anonymized for analytics
Billing records retained for 7 years (legal requirement)

6. Third-Party Services

We use the following third-party services:

Stripe (payment processing)
Cloudflare (hosting and security)
Postmark (email delivery)

Each third party has their own privacy policy and is GDPR-compliant.

7. Your Rights

Under GDPR and CCPA, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data in a portable format
Opt out of data processing (with limitations for service provision)

8. Cookies

We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the application.

10. Contact Us

For privacy-related questions or requests, contact us at [email protected].